Privacy policy

The processing of personal data of Users is carried out under the responsibility of the following data controller:
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GOWOD company
1025 avenue Henri Becquerel, Bat 22
34000 MONTPELLIER
represented by Mr. Thibaud SALINE.‍

The personal data collected through the Application and the website are as follows:

• User's identification data (such as name, first name, photograph, password, electronic contact details, and User ID)
  
• Personal characteristics (such as date of birth, gender, User's sports practice, name of the CrossFit gym to which the User is affiliated)
• Sports performance data (such as flexibility level per joint or body part)
• Financial data (such as User's payment information)
  
• User's connection data (such as IP address, type of device used, connection city, internet service provider)
  

The processing of User's personal data by GOWOD has the following purposes:

• Responding to User's inquiries regarding the services offered on the Application, based on GOWOD's legitimate interest in addressing User's requests
  
• Managing, invoicing, and processing payments for subscriptions to the Application, based on the performance of the contract
• Creating or modifying an account on the Application, based on the performance of the contract
• Providing user support services, based on the performance of the contract
  
• Generating business statistics, based on GOWOD's legitimate commercial interest
  
• Sending newsletters and personalized offers through electronic communication to Users, based on Users' consent
  
• Providing technical, logistical, or other functions on behalf of GOWOD by third parties, based on the performance of the contract
  
• The sharing of certain data with their gym, to which the User has indicated their membership or affiliation, or with their sports coach in order to enhance coaching services based on the User's consent.
  
• Conducting audience measurement, including the number of page views, visits to the website and the Application, user activity on the website, and their frequency of return, based on Users' consent
  
• Improving the Application and its content by inviting Users to participate in surveys, studies, satisfaction surveys, based on GOWOD's legitimate interest in improving its services
  
• Preventing and detecting fraud, malware, and managing security incidents, based on GOWOD's legitimate interest in ensuring the security of its website and Application
  
• Managing potential disputes with Users, based on GOWOD's legitimate interest in defending its rights
  
• Handling requests for access, rectification, objection, portability, erasure, withdrawal, and defining post-mortem data usage directives, based on GOWOD's legal obligations
  
• Debt collection and exercising any legal rights by GOWOD, based on GOWOD's legitimate interest in defending its rights
  

If the User's personal data were to be processed for different purposes, GOWOD commits to informing the User and, when required by law, obtaining their prior consent.

GOWOD uses the following cookies on the website:

Google Analytics Cookies:
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The Google Analytics service provided by Google LLC allows for the counting of Users and the identification of how they use the website. The data generated by these cookies pertains to the use of the site and the Users' connection city, collected through their truncated IP addresses. This data is immediately anonymized by the Google Analytics service and is not disclosed to GOWOD. Under no circumstances can the company identify an individual through this data. For more information, Users can consult the Google Privacy Information page.

GOWOD recommends that Users accept these cookies in order to facilitate the browsing process on the website. However, Users are free to choose whether or not to accept cookies. If Users wish to refuse these cookies, GOWOD invites them to adjust the cookie settings on a case-by-case basis or refuse them systematically by configuring their internet browser.

The personal data collected (cookie identifier) is retained by GOWOD for a period of one month.

GOWOD is present on various social networks such as Facebook, Instagram, LinkedIn, and YouTube. As such, GOWOD may process the public data from users' social network profiles who share, subscribe, follow, or interact with GOWOD on these platforms.
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GOWOD cannot be held responsible for the public data of Users accessible on these networks and platforms. It is therefore advisable for Users to familiarize themselves with the privacy policies applicable to each platform in order to configure their privacy settings.
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In any case, GOWOD does not create any databases from the personal information that Users may publish on social networks and does not process any data related to Users' privacy through these means.

GOWOD company shares the collected data with technical service providers responsible for the maintenance and hosting of its Application and website, payment service providers, legal service providers, litigation service providers, accounting service providers, and those responsible for managing the relationship with the User, solely for the aforementioned purposes and to the extent necessary to fulfill the tasks entrusted to them.GOWOD may also, subject to the User's consent, provide access to certain personal data of the User to the CrossFit facility to which they are affiliated or to their sports coach.
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GOWOD requires these recipients to use the User's personal data only for managing the services they are entrusted with and in accordance with applicable laws and regulations regarding the protection of personal data.
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Where applicable, the User's personal data may be disclosed to third parties authorized by law (particularly within the framework of an express and justified request from judicial authorities).Finally, if GOWOD is involved in a merger, acquisition, asset transfer, or judicial reorganization procedure, it may be required to transfer or share all or part of its assets, including personal data. In such a case, Users would be informed before any transfer of personal data to a third party occurs.

The data is stored in accordance with the law for a duration justified by the purposes of the processing, namely:

• Data used for commercial prospecting purposes are kept for up to 3 years from their collection or the last contact with the User.
  
• Data allowing the identification of the User is kept for up to 5 years after the end of the contractual relationship with the GOWOD company in order to process the User's requests and claims.
• Data relating to commercial communications between the GOWOD company and the User, especially in the case of information requests or User complaints, are kept for the duration necessary for the processing of the User's request. Beyond this period, they may be stored in an archive database for an additional period, particularly for evidentiary purposes.
• Some of the personal data is stored for the duration necessary to comply with a legal or regulatory obligation. The GOWOD company keeps invoices for a period of 10 years, in order to comply with its legal obligations for the retention of accounting documents and supporting documents.
  
• Regarding processing for statistical purposes and exclusively for study purposes, if the analysis requires it, the initial retention period for all this data may be extended up to 3 years.
  

Personal data of Users located in the European Union is stored within the European Union in the databases of the GOWOD company or those of its service providers, and personal data of Users located outside the European Union is stored in the United States.

The GOWOD company implements organizational, technical, software, and physical measures regarding digital security to protect personal data against unauthorized alteration, structuring, and access. To fulfill this commitment, the GOWOD company uses the services of specialized third-party companies for the storage and security of digital data. However, it is important to note that the Internet is not a completely secure environment, and the GOWOD company cannot guarantee the security of transmission or storage of information on the internet.

In accordance with the applicable regulations on personal data, Users have the right to access their data, the right to rectify inaccurate or incomplete information, the right to erase data that is no longer necessary for processing, the right to withdraw their consent to processing, the right to object to the processing of their data when there are no legitimate and compelling reasons justifying the processing, the right to object to commercial prospecting, the right to limit processing, the right to data portability, the right not to be subject to a decision based solely on automated processing, and the right to define directives regarding the fate of their data after their death.
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Users can exercise these rights by writing to the email address contact@gowod.eu. They can also exercise some of these rights directly in the settings of their account on the Application (including obtaining a copy of personal data, updating or deleting data concerning them, and deleting their account). 

The User must provide their first and last names, email address, or postal address to which they wish to receive the response from GOWOD. In order to prevent fraudulent requests, the User must provide proof of identity. After processing the request, this proof will be destroyed. In accordance with the law, this request will receive a response within one month following its receipt. Finally, the User has the right to lodge a complaint with the CNIL or any other competent supervisory authority in their country of residence.